Choose the destination before costs accumulate
The lender should decide whether the unit will remain in local storage, move to an inspection site, go to auction or travel to another approved destination. Delayed instructions can create avoidable storage days and additional handling. For unusual assets, the destination must also be able to receive the equipment and unload it safely.
Our pricing page explains the current free-storage period after invoice payment and the daily rates that follow.
Transport depends on more than distance
Drivetrain, size, weight, key status, damage, locked steering and tire condition can determine whether a standard tow, flatbed, heavy-duty unit or specialized trailer is appropriate. Boats, RVs and equipment bring additional questions about dimensions, roadworthiness and permits. A quote should be based on confirmed facts rather than the asset name alone.
Long-distance movement may be arranged separately from the initial recovery.
Release requires clear authority
Collateral should be released only under verified client instructions. The receiving party, destination, transporter and required documents should be identified in advance. Condition photographs and recovery records help establish what was observed before the unit changed custody.
Personal property and keys are handled according to the file and applicable procedure, with questions escalated to the lender instead of improvised.
Post-recovery decisions
| Decision | Information needed |
|---|---|
| Local storage | Asset size, invoice status and expected release date. |
| Auction transport | Destination, release number and receiving hours. |
| Long-distance hauling | Exact route, dimensions, condition and insurance requirements. |
| Borrower redemption or release | Written lender authorization and identity verification. |
| Specialized collateral | Loading method, permits and receiving equipment. |
Related recovery services
Questions lenders ask
Is storage included forever after recovery?
No. The pricing page states the current free period after invoice payment and the applicable daily rates afterward.
Can a recovered vehicle be sent directly to auction?
That depends on client authorization, timing, condition and whether the receiving location can accept it.
Who can authorize release?
Release direction must come through the authorized client or its designated representative.